Shipping and Return Policy
Shipping Policy for the USA: Pure Glamour Palette products to customers in the USA. The shipping time could be from 7-15 days, depending on the shipping. The shipping may take two extra days if any delay occurs. Pure Glamour Palette provides free shipping methods.
Returns Policy for USA:
Pure Glamour Palette accepts returns for defective or damaged products within 4 days of delivery. If the customer receives a defective or damaged product, they should contact Pure Glamour Palette email: {insert email} within 7 days of delivery to initiate the return process. The customer will need to provide photos or videos to prove the defect or damage. Pure Glamour Palette will then provide a return address for the customer to send the product back. Once the product is received and inspected, Pure Glamour Palette will either send a replacement or issue a refund.
There are several reasons why Pure Glamour Palette may not accept returns or issue refunds, including:
Non-defective items:
Pure Glamour Palette does not accept returns or refunds for non-defective items. This means that if you simply change your mind or no longer want the product, you will not be able to return it.
Shipping issues:
If the product was lost or damaged during shipping, Pure Glamour Palette may not be responsible for the return or refund. However, they may offer a partial refund or a replacement product.
Time limit:
Pure Glamour Palette has a time limit for returns and refunds. If you do not report the issue within the specified time frame, you may not be eligible for a return or refund.
Improper use:
If you have used the product in a way that it was not intended to be used, Pure Glamour Palette will not accept returns or issue refunds.
